The majority of our Natural products are either in pork casings or have no casing (Skinless). If there is a casing present, we will always always state this in the ingredient statement. If there is not a casing listed, then the product is considered skinless and there is no casing on the product.

Organic chicken and beef products have no casings.

Many European items are in sheep or fibrous casings..

Our facility processes products that contain dairy and gluten. Rigorous protocols and laboratory testing is used to ensure there is not any cross contamination of these allergens into other products we produce. If the dairy and/or Gluten Allergen is present in a product we will clearly state this below the ingredient statement on the package.

We are always free from: Soy, Peanuts, Tree Nuts, and Shellfish.

If you have an allergen or sensitivity not stated above, please contact us and we will gladly talk through any concern or question you may have.

The only product that contains added sugar is our Wild Boar with Apricots and Cranberries. We do not use “natural flavorings”. We do not use MSG or other harmful chemicals. Only a few of our European products contain nitrites. This is clearly indicated.

All of our products are Antibiotic and Hormone free. We seek out ranches and farms who never administer antibiotics or hormones to their animals to ensure the most Natural lifestyle possible for the animals as well as keeping antibiotics and hormones out of our food supply.

Regenerative ranches are required to abide by certain standards.  The goal is to return the land to its natural state.  Beef must be both grass-fed and grass-finished.  Regenerative farms prioritize soil health, biodiversity, and responsible land management.  They do not use synthetic chemicals such as herbicides and pesticides.  Regenerative ranches practice Holistic (Rotational) Grazing practices for animal well-being.

Our organic products are certified by Oregan Tilth to meet or exceed all standards set forth by the USDA National Organic Program.

Yes. All of our 100% beef, bison, and chicken items are considered Paleo friendly.

For security reasons, we do not have access to credit card information, and our website doesn’t store any credit card information.

Our secure third-party credit card processor processes payments when you place the order.

For inquiries about Credit Card Processing contact us at indulge@charcutnuvo.com  or 303-288-9787)

Yes, we offer free local pickup at our production facility.

We will notify you when your order is ready for pickup and provide instructions.

We do our best to fill all orders received before 10am the same day, orders received after 10am will be filled the following business day.

For additional information, feel free to contact us at Indulge@charcutnuvo.com

Facility address: 911 E 75th Ave, Denver, CO 80229.

Business Hours: Are normal business hours are 7:00 AM – 3:00 PM Mondays through Thursdays and  7:00 AM to 12:00 PM on Fridays.

Orders are packed in an insulated cooler box or with an insulated liner.

We add a combination of dry ice and gel packs based on transit duration.

• Normally the Dry Ice will evaporate prior to delivery and only an empty plastic bag will remain. If the dry ice is still present in your delivery, please avoid direct contact with any skin.

Shipping charges are calculated directly from the FedEx shipping estimate database, and are based on the cumulative weight of the box, dry ice, gel packs, and sausage as well as destination distance.

FedEx determines transit times. Please contact us if you have any question on how long you should expect your order would take to deliver.

All of these estimates are based on product availability.

If we are out of an item(s) the order will be delayed until a fresh batch is produced.

We do not send split shipments, all orders are sent in one package..

Orders received before 10 am (MTN) Monday through Thursday are processed the same day.

Orders received after 10 am (MTN) are processed by the end of the following day.

Orders received on Fridays, Saturdays, or Sundays are typically shipped on the following Monday.

Orders do not ship on Fridays, Saturdays, or Sundays.

We cannot ship to P.O. Boxes due to the perishable nature of our products.

We can only ship to physical residential or business addresses.

Orders will be packaged  and sent to the Ship To: address. we always include a pack list that only has order details and no Pricing information.

If you wish to leave a note for the recipient,  there is a “Notes” section at the bottom of the checkout page you can place your message.

All of our products ship frozen from our facility. Depending on the distance, season, or weather, orders may arrive frozen or partially defrosted and should be cold to the touch.

Products can be re-frozen or remain in the refrigerator for up to 4 weeks, if unopened.

In the freezer, products can last up to 9 months.

Once opened, please re-seal in a Ziploc bag and consume within 4-5 days.

All products are produced and shipped from our facility in North Denver.

Facility address: 911 E 75th Ave, Denver, CO 80229.

All of our sausages and bratwursts are fully cooked and ready to eat. To heat them, wrap 1 link in a damp paper towel and microwave at half power for 90 seconds. For the grill or stove top, heat on each side for approximately 5 minutes until heated through.

Our breakfast links and mini sausages will only require half the time stated above.

Our organic proteins come from USDA certified organic ranches, and our organic beef comes from certified regenerative and organic ranches.

All of our proteins are sourced from ranches that never use antibiotics, hormones or animal by-products in their feed.

For Wholesale or Foodservice Information or to Obtain a Wholesale Item list, please contact indulge@charcutnuvo.com